• Real Customer Results
11 New Clients In 14 Days. Without Hiring Anyone.
Lotus Cleaning forwarded after-hours calls to a Digital Front Desk™. Fourteen days later, 11 new customers had booked services — while the team was offline.
11
New clients booked
$3,025
Revenue booked in 14 days
$108,900+
Estimated lifetime value
14-Day
Trial period
This is a live replica. Interactions are not recorded or scheduled.
MAYA
• Lotus Cleaning · Online now
Ask Lotus Cleaning anything
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• First Contact Protection™
Lotus Didn't Have A Lead Problem. They Had An Availability Problem.
The phone still rang after 6 PM. On weekends. During jobs. Every one of those calls was a homeowner ready to book — but the team was on a ladder, in a car, or asleep. The call went to voicemail, and most never called back.
First Contact Protection™ closes that gap. The moment a customer reaches out, the Digital Front Desk answers — qualifies the request, prices the job, and books it. No missed first contact. No lost revenue. No one hired.
73%
of Lotus bookings in the trial happened outside of business hours — when the old front desk was closed.
• Featured Recording
Listen To The Call That Started It
Deep clean — 2BR
Aug 11
Real recording • transcript verified
Outcome
• Custom event cleaning request captured
• Deep cleaning request captured
• Setup, cleanup + trash removal noted
• More Booking Proof
Real Customers. Real Conversations.
Deep clean + 3 add-ons
Aug 8
• Deep cleaning with windows, oven and fridge requested
600ft. apartment deep clean
Jul 26
• deep cleaning request captured
Kitchen, dining + 2 baths
Aug 30
• Morning cleaning request captured
• The Ledger
The Other Opportunities Captured
Date
Time
Booking Type
Status
Apr 3
10:24 PM
Deep clean — 2BR
Booked
Apr 6
6:51 AM
Recurring weekly
Booked
Apr 7
11:05 PM
Window cleaning add-on
Booked
Apr 8
8:13 PM
Deep clean — 3BR
Booked
Apr 10
7:38 AM
Move-in clean
Booked
Apr 12
9:47 PM
Recurring biweekly
Booked
Apr 13
10:12 PM
One-time refresh
Booked
• How It Worked
Three Steps. Forty-Eight Hours.
01
Extract
Lotus services, pricing, FAQs, and service areas documented into a single source of truth.
02
Design
Conversation flows designed around the questions homeowners actually ask before booking.
03
Deploy
After-hours and weekend calls routed to the Digital Front Desk — live in 48 hours.
• The Shift
Before vs. After
• What I Learned From Lotus
Most service businesses don't need more leads. They need better availability the moment a customer is ready to buy.
Lotus was already getting the calls. The leads were there. What was missing was someone to answer at 9 PM on a Tuesday — to price the job, handle the questions, and lock in the booking before the homeowner moved on to the next name on their list.
The Digital Front Desk didn't generate demand. It protected the demand Lotus already had. That's the whole insight: the gap isn't at the top of the funnel. It's at the first contact.
Alberto Silva
Founder, Dyalog AI
What Happens When Customers Try To Reach Your Business?
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